Service Integration and Management (SIAM) Adoption

How SIAM Delivers Economies of Scale and Innovation

In today’s complex service environment, tracking the performance of multiple suppliers is extremely difficult. Organisations are therefore increasingly implementing the service integration and management (SIAM) framework to reduce complexity, realise greater efficiencies and cost savings, and to ensure the performance of services meets users’ needs.

In this first ever independent market research report, we look at how senior and director-level IT professionals from large organisations are using technology to manage multiple suppliers. Download this report to learn how to:

  • Ensure that there is consistency across your suppliers and IT service management processes
  • Easily track and measure external suppliers in one place
  • Offer your users simple access to an integrated business service catalogue

Enterprises can transform IT by adopting the SIAM framework and processes as well as service automation tools and processes making teams more innovative, efficient, and cost-effective.

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